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Built for how transit agencies actually work

Every feature is designed with public transit in mind. No generic workarounds, no missing pieces.

PulseChat AI Calltaker

New

An AI-powered phone agent that answers rider calls 24/7, captures every type of feedback, and populates your system automatically. No hold times, no missed calls, no manual data entry.

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Multi-Channel Feedback Management

Capture comments, commendations, complaints, inquiries, ADA requests, and more from riders. All feedback types in one unified system.

Multi-Service-Mode Support

Bus, rail, paratransit, ferry, microtransit. Handle every service mode your agency operates from a single platform.

Self-Service Configuration

Add fields, adjust workflows, and make changes yourself. No more waiting on a vendor for every small update.

AI-Powered Reporting Agent

Ask questions about your data in plain English and get answers instantly. Board reports that used to take days now take minutes.

Custom Report Builder

Build reports your way with full control over fields, filters, and output. Advanced AND/OR filter groups for granular, precise results.

AI Helpers

Intelligent assistants integrated where they make the most impact. Built around the workflows transit teams actually use.

Cloud-Based Platform

Access your system from anywhere. No on-premise servers to manage, no software to install. Always up to date.

Designed for Transit

Not a generic tool with a transit skin. Every feature, workflow, and default is built around how public transit agencies operate.

GTFS Support

Import your published GTFS data to keep routes, stops, and service details up to date automatically. Reduce manual entry and eliminate maintenance headaches.

Integrations

Connect with the systems your agency already uses. Flexible integration options that adapt to your existing technology stack.

Stop waiting on your vendor

Traditional transit software locks you in. Need a new field? Call the vendor. Need a workflow change? Submit a ticket and wait weeks. With our platform, you're in control.

  • Add custom fields and categories in minutes
  • Configure workflows to match your agency's processes
  • Build exactly the reports your board and management need
  • Let AI handle the heavy lifting on data queries and summaries
City transit aerial view

See it in action

Schedule a demo and we'll walk you through how it works for your agency.

Request a Demo